While using any electronic product, it is by default that you might face trouble while using it. With the Xfinity router, several users have come across the issue that my Xfinity Wi-Fi is not working. To deal with it, proceed to the internet service tab from my account. Here you will be prompted to sign in by using the Xfinity ID and password. After that, scroll down to the device, search for the modem and then click to restart the modem. Lastly, choose start troubleshooting to begin with the modem reset process. The process will take around 6-7 minutes, and during this time, the home internet will be offline.